These Terms of Service (“Terms”) are part of a User Agreement and form a legally binding contract governing your access to and use of the Clozze platform and Services. You should read these Terms in full, but here are a few key things you should take away:
You will see advertising on the platform, primarily in the form of "partnerships" in a preferred partners section. This includes preferred mortgage, lending, real estate, and third-party partners. Our third-party partners and providers may also display advertising in the form of placement on the partners portal.
When being part of a team account, you are allowing your Account Administrator (Admin) to have access to your key performance indicators (KPIs) and other user data in order to provide the Services and manage the team effectively.
Clozze reserves the right to take enforcement actions against you if you violate these Terms, such as, for example, removing your Content, removing your connection to a team account, limiting your use of access, discontinuing your access, or taking legal action. We may also suspend or terminate your account for other reasons such as prolonged inactivity, risk of legal exposure, or commercial inviability.
You retain ownership and rights to any of your Content you post or share on the Services.
We provide the Services on an “AS IS” and “AS AVAILABLE” basis, and we disclaim all warranties, responsibility, and liability to you or others to the extent permitted by law. You may be exposed to AI miscalculations or misinformation. It is your sole responsibility to double-check and verify all data uploaded, imported, generated by the AI, or otherwise used within the platform.
You have a right to terminate this agreement at any time by deactivating your account and discontinuing use of the Services. Note that we will not be liable for certain types of damages as described in this agreement, and in any event, our aggregate liability shall not exceed the greater of $100 USD or the amount you paid us, if any, in the past six months for the Services giving rise to the claim.
These Terms of Service (“Terms”) govern your and other users’ access to and use of our services, including our various websites, CRM platform, transaction management tools, AI-powered features, SMS, APIs, email notifications, applications, buttons, widgets, ads, commerce services, and our other covered services (collectively, the "Services"). These Terms of Service are between you and Cloze Inc., d.b.a. Clozze, Wyler LLC, who is registered at 225 N Pace Blvd., Pensacola, FL, 32505.
You may use the Services only if you agree to form a binding contract with us and are not a person barred from receiving services under the laws of the applicable jurisdiction. In any case, you must be at least 13 years old to use the Services.
If you are (i) accepting these Terms and/or using the Services, which constitutes acceptance of these Terms, or (ii) accepting these Terms in order to authorize the use of the Services on behalf of a minor (being any person under the age of majority in any given country), company, organization, government, or other legal entity, you represent and warrant that you are authorized to do so or, as the case may be, have the authority to bind such minor and/or entity to these Terms. The words “you” and “your” as used in these Terms shall refer either to the person accepting these Terms or such minor (as defined in (i)) and/or the entity referenced in (ii), as applicable. The Services are intended for use by real estate professionals, assistants, and related industry personnel.
Our Privacy Policy (https://clozze.io/privacy-policy) describes how we handle the information you provide to us when you use the Services. You understand that through your use of the Services you consent to the collection and use (as set forth in the Privacy Policy) of this information, including the transfer of this information to the United States, Ireland, and/or other countries for storage, processing and use by us and our affiliates.
You are responsible for your use of the Services and for any Content you provide, including compliance with all applicable laws, rules, and regulations, specifically those related to real estate, data privacy (e.g., contact information), and electronic communications. You should only provide Content that you are comfortable sharing with others.
Any use or reliance on any Content or materials posted via the Services or obtained by you through the Services is at your own risk. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted via the Services or endorse any alleged facts or opinions expressed via the Services. You understand that by using the Services, you may be exposed to Content that might be offensive, harmful, inaccurate or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. All Content is the sole responsibility of the person who originated such Content. We may not monitor or control the Content posted via the Services and, we cannot take responsibility for such Content.
We reserve the right to remove Content that violates the User Agreement, including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment.
You retain your rights to any Content you submit, post or display on or through the Services. What’s yours is yours — you own your Content (and your incorporated audio, photos and videos are considered part of the Content).
You will need to create an account to use the Services. You are responsible for safeguarding your account, so use a strong password and limit its use to this account, and use two-factor authentication via an authenticator app or security key. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above.
You can control most communications from the Services. We may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Services and your account, and you may not be able to opt-out from receiving them. If you added your phone number to your account and you later change or deactivate that phone number, you must update your account information to help prevent us from communicating with anyone who acquires your old number.
Team Account Data Access: If you join a Team Account within the Clozze platform, you expressly acknowledge and agree that the Account Administrator (Admin) of that Team Account will have the ability to access, view, and utilize your user data, including but not limited to, your Key Performance Indicators (KPIs), communication history, transaction data, and other performance metrics, for the purpose of team management, performance monitoring, and providing the Services.
We give you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you as part of the Services. This license cannot be assigned, gifted, sold, shared or transferred in any other manner to any other individual or entity without Clozze's express written consent. This license has the sole purpose of enabling you to use and enjoy the benefit of the Services, in the manner permitted by these Terms. Misuse of the service, including multiple members' use of a single account or creating multiple free accounts when such accounts are intended for single users, may result in immediate termination of your account.
Clozze may display advertising within the Services, primarily through a dedicated "Partners Portal" or "Preferred Partners" section. These partnerships may include, but are not limited to, preferred mortgage or lending partners, real estate partners, and other third-party providers. You acknowledge and agree that Clozze and its third-party partners and providers may display advertising content or placement on the partners portal or other designated areas of the platform. Clozze is not responsible for the products or services offered by these third parties.
You may end your legal agreement with us at any time by deactivating your accounts and discontinuing your use of the Services.
Enforcement Actions and Termination by Clozze: Clozze reserves the right to take any and all enforcement actions against you if you violate these Terms, including but not limited to:
Clozze may also suspend or terminate your account for reasons other than a direct violation of these Terms, including, but not limited to: prolonged inactivity, risk of legal exposure to Clozze or other users, or commercial inviability of maintaining the account.
Your access to and use of the Services or any Content are at your own risk. You understand and agree that the Services are provided to you on an “AS IS” and “AS AVAILABLE” basis. The "Clozze Entities" refers to Cloze Inc., d.b.a. Clozze, Wyler LLC, their parents, affiliates, related companies, officers, directors, employees, agents, representatives, partners, and licensors. Without limiting the foregoing, to the maximum extent permitted under applicable law, THE CLOZZE ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
The Clozze Entities make no warranty or representation and disclaim all responsibility and liability for: (i) the completeness, accuracy, availability, timeliness, security or reliability of the Services or any Content, including any output or information generated by the AI features; (ii) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or any Content; (iii) the deletion of, or the failure to store or to transmit, any Content and other communications maintained by the Services; and (iv) whether the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. No advice or information, whether oral or written, obtained from the Clozze Entities or through the Services, will create any warranty or representation not expressly made herein.
Specific AI Disclaimer: You acknowledge that the Services utilize artificial intelligence technology which may, at times, result in miscalculations, errors, or misinformation. You assume all risk related to the use of AI features. It is your sole and absolute responsibility to independently double-check and verify the accuracy, completeness, and legality of all data uploaded, imported, generated by the AI, or otherwise processed through the Services before relying on it for any real estate transaction, legal matter, or business decision.
NOTWITHSTANDING ANY OTHER TERMS TO THE CONTRARY, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE CLOZZE ENTITIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, RELIANCE OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (ii) ANY CONDUCT OR CONTENT OF ANY USER OR THIRD PARTY ON THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES; (iii) ANY CONTENT OBTAINED FROM THE SERVICES; OR (iv) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE CLOZZE ENTITIES EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS (U.S. $100.00) OR THE AMOUNT YOU PAID US, IF ANY, IN THE PAST six months FOR THE SERVICES GIVING RISE TO THE CLAIM. THE LIMITATIONS OF THIS SUBSECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, AND WHETHER OR NOT THE CLOZZE ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.
BY AGREEING TO THESE TERMS OR USING THE SERVICES, YOU AGREE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THAT THE CLOZZE ENTITIES ARE NOT RESPONSIBLE OR LIABLE TO YOU OR OTHERS FOR THE ACTIONS OR CONDUCT OF USERS AND THIRD PARTIES ON THE SERVICES, OR FOR ANY CONTENT USERS AND THIRD PARTIES SHARE ON THE SERVICES, INCLUDING OFFENSIVE, DEFAMATORY, ILLEGAL OR OTHER OBJECTIONABLE CONTENT.
Revisions: We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be at https://clozze.io/terms-of-service, will govern our relationship with you. We will try to notify you of material revisions, for example via a service notification or an email to the email associated with your account. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.
Governing Law and Jurisdiction: The laws of the State of Texas, excluding its choice of law provisions, will govern these Terms and any dispute that arises between you and us. All disputes related to these Terms or the Services will be brought exclusively in the U.S. District Court for the Northern District of Texas or state courts located in Tarrant County, Texas, United States, and you consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum.
Waiver of Class Action: To the extent permitted by law, you also waive the right to participate as a plaintiff or class member in any purported class action, collective action or representative action proceeding.
Time Limit for Claims: You and Clozze agree that you must initiate any proceeding or action within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms. Otherwise, to the extent permitted by applicable law, you forever waive the right to pursue any claim or cause of action, of any kind or character, based on such events or facts, and such claims or causes of action are permanently barred.
Severability and Waiver: In the event that any provision of these Terms is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
Language: These Terms are written in English. In case of any discrepancies or inconsistencies in translations, the English language version shall take precedence.
If you have any questions about these Terms, please contact us.
Effective: September 15, 2025